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Netflix is on the hunt for meticulous and proactive Data Entry Specialists to join our Customer Service team. This remote position involves managing a high volume of data entry tasks related to customer interactions, ensuring precision and completeness in all entries. The role is pivotal in supporting seamless customer experiences and efficient problem resolution.
Responsibilities:
- Execute data entry tasks with a focus on accuracy and detail.
- Collaborate closely with the customer service team to enhance customer satisfaction.
- Manage and resolve customer interactions efficiently.
- Work flexible hours, including some weekends and evenings as required.
Location:
- Remote within the USA
Employment Type:
- Full-time
Reports To:
- Data Entry Supervisor
Qualifications:
Required:
- High school diploma or equivalent.
- Demonstrated experience in data entry or a similar role.
- Exceptional typing speed and accuracy.
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong organizational skills and attention to detail.
- Capability to handle large volumes of data entry with high precision.
- Effective communication skills, both written and verbal.
- Ability to work independently and collaboratively within a team.
Netflix Preferred:
- Associate’s or Bachelor’s degree in a relevant field.
- Experience in customer service or call support roles.
- Familiarity with Netflix services and products.
- Knowledge of CRM systems and databases.
- Strong problem-solving abilities and a proactive approach.
Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Employee discount on Netflix subscription.
- Career advancement opportunities.
- Access to professional development and training programs.
- Flexible work schedule with remote work options.
How to Apply: If you are passionate about delivering exceptional data entry support and are eager to contribute to a dynamic team, apply today to join Netflix as a Data Entry Specialist!
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